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Questions & Answers

Below, we’ve provided some of the most commonly asked questions about moving to The Springs at Monarch Landing. Feel free to contact us by phone or email, or stop by for a visit to learn more.

Q: Who’s eligible for Medicare Coverage?

A: The Springs is a Medicare-Certified provider. We’ll keep you updated on changes in conditions for Medicare coverage and take care of verifying your eligibility. Below is a list of current conditions that must be met:

  • You have Part A and have days left in your benefit period.
  • You have a 3-midnight qualifying hospital stay.
  • Your doctor has decided that you need daily skilled care given by, or under the direct supervision of, skilled nursing or therapy staff. If you’re in the SNF for skilled rehabilitation services, your care is considered daily care even if these therapy services are offered just 5 or 6 days a week, as long as you need and get the therapy services each day they’re offered.
  • You get these skilled services in a SNF that’s certified by Medicare.
  • You need these skilled services for a medical condition that was either:

Q: Which payment plans are acceptable?

Medicare, Insurance Plans and Private Payment Plans are the most commonly used forms of payment. The Springs will verify eligibility with any and all Medicare and insurance plans and help you eliminate the guesswork.

Q: When and how long does Medicare cover care in a Skilled Nursing Facility?

A: Here’s a breakdown of the coverage. Day 1-20 you are covered in full. Days 21-100 you pay $157.50 per day. Days 101 + you pay all costs. Also, you will be covered as long as you continue to qualify and there is functional progress in therapy. Nursing will continue daily. A notice and opportunity to appeal will be available. * A “benefit period” begins the day a beneficiary is admitted to the hospital and ends when the beneficiary has been out of the hospital or nursing facility for 60 consecutive days.

Q: What does Medicare cover?

A: The two Medicare terms you hear about most often are “Part A” and “Part B.” Simply, Part A covers hospital stays while Part B covers physician and outpatient services. Of course, Medicare is much more than just its parts. (There’s a “Part C,” too!) You can read about the details of what each part of Medicare covers at the government’s Medicare website. https://www.medicare.gov/what-medicare-covers/index.html

Q: What contracts are required?

A: There is a standard admission contract for all levels of care. Residents pay a set monthly fee, and are required to give 30 days notice to cancel. This doesn’t apply for short-term rehabilitation.

Q: Do I need to pay a deposit or fee when I move in?

A: Yes. The Springs has a one-time, non-refundable fee for Memory Support Assisted Living. One month upfront is required for long-term care. No fees are required for respite or rehabilitation.

Q: Is it important to be licensed?

A: Yes! The Springs is licensed and regulated by the State of Illinois. Licensing is important because it ensures that we maintain appropriate staffing levels, receive proper training, and develop physician-certified care plans and medication management. In short, it means that The Springs is a high quality provider of care.

Q: What services and amenities can I look forward to?

A: We strive to make sure each resident receives individualized treatment to match his or her specific goals and needs. Explore the list of amenities for a better understanding of all that The Springs has to offer you or a loved one.

Q: What if my health care needs change while at The Springs?

A: At The Springs, we offer what’s called the full continuum of care. All here. On-site. No matter what our residents need or how their needs change, you can rest assured. Our services include Memory Support Assisted Living, Long-Term Care, Rehabilitation, Physical, Occupational, Speech Therapies and Respite Care. The Springs is Medicare Certified, too.

Q: What are visiting hours at The Springs?

A: Friends and family members may visit our Memory Support Assisted Living residents and Rehabilitation guests 24-hours a day in their apartment homes.

Q: Can I keep my pet?

A: Certainly! Your pet is allowed and other pets are allowed to visit! We understand that pets are part of the family and how important they are to our residents. Cats and small dogs are the most obvious companions. All pets, of course, need to be licensed and vaccinated. Depending on the type and size of your pet and its temperament, additional fees might apply.

Q: Is there a difference between Skilled Nursing Care (SNF) and Assisted Living?

A: Assisted Living provides laundry and housekeeping services. They offer medication management and a supporting staff to help with meals, bathing and daily living. Assisted Living is for individuals who are not able to live by themselves but do not require constant care. Assisted Living does not offer Skilled Nursing Care or rehabilitation. At The Springs, however, we provide both levels of specialized care. Skilled Nursing Care (SNF) is a clinical care provider offering 24-hour licensed nursing care. A licensed physician supervises each patient’s care and a nurse or other medical professional is always on-site. Skilled Nursing Care typically includes physical therapy, occupational and speech rehabilitation, intravenous therapy, post-surgical stabilization, pulmonary management and wound care.

Q: How can I determine if my loved one needs Skilled Nursing Care (SNF)?

A: Great question. Here’s a way to decide. Ask yourself these questions: Does my loved one need 24-hour nursing care, help with daily activities and administering medication? Do they need help with preparing meals and getting dressed and taking care of themselves? Does he or she wander from home or experience frequent memory loss? Do they require rehabilitation therapy and care for post-surgery recovery, illness or stroke? Do they have needs not being safely met by their current caregiver? If you answered yes to most of these questions, The Springs will provide the care they likely need.    

Didn’t find the answers you need? Feel free to contact us so we can answer your questions and help you find what you’re looking for.